Croatia osiguranje is the first insurance company in Croatia certified to ISO 22301

Croatia osiguranje has been successfully certified to the international standard ISO 22301 – Business Continuity Management System (BCMS).

A cyber attack, a failure of key systems, a fire, a power outage or an unavailable business location can seriously disrupt daily work. At such moments it is essential to know in advance which processes must continue, who takes responsibility for them and how the business is kept running until normal working conditions are restored.

It is one of the most important international standards in this field, and Croatia osiguranje is the first insurance company in Croatia to be certified to ISO 22301.

“Obtaining this certificate confirms that Croatia osiguranje has a systematic approach to identifying risks and a clearly defined way of acting in the event of a serious disruption – from responsibilities and priorities to recovery plans and the procedures activated when normal work is no longer possible. The Company thus further strengthens its ability to keep providing services to clients with as little interruption as possible, even in unforeseen situations,” said Tomislav Meštrović, Director of the Security Department.

“At a time of more and more unforeseen incidents and situations on the market, it is essential that large companies recognise the importance of preventive action and are prepared if such situations occur. This is exactly where Croatia osiguranje shows maturity, professionalism and a proactive approach, together with continuous improvement of its own processes. Certification to standards that follow international requirements confirms this, and we congratulate them,” said Drago Goić, managing director of SGS Adriatica d.o.o.

Certification is not the end of the process but confirmation that the Company has set a framework for continuous improvement. Regular audits, exercises, tests and activities will follow to maintain and further develop the system.