Privacy notice

1. Who is responsible

The controller of personal data processed through this website (kompanija.crosig.hr) is CROATIA osiguranje d.d., Vatroslava Jagića 33, 10000 Zagreb, OIB 26187994862. You can reach us at info@crosig.hr, by phone on 072 00 1884 or by post at the address above.

This notice covers the corporate and investor website only. Insurance contracts, claims and the consumer services of Croatia osiguranje are covered by the privacy information on crosig.hr.

2. What this website does not do

This website sets no cookies, uses no analytics or advertising tools, no tag manager and no social-media plug-ins, and does not build visitor profiles. The fonts are served from our own server, so viewing a page sends no data to font providers.

3. Contact form

When you send a message through the contact form we receive your name, e-mail address, the topic you chose, your message and, if you give them, your phone number and organisation. We use them only to answer your message and to pass it to the team responsible (media, investor relations, sponsorships and donations, marketing).

The message is delivered to us by e-mail through a form-delivery service (Web3Forms) on the network of our hosting provider (Cloudflare, Inc.). We keep the correspondence for as long as is necessary to handle your enquiry and to meet our legal obligations.

The legal basis is the handling of your request and our legitimate interest in answering enquiries addressed to the Company.

4. The AI tools “Find a document” and “Ask Croatia osiguranje”

Both tools are optional. The text you type is sent to an external artificial-intelligence service provider (processing in the USA) solely to generate the answer. The website stores neither your question nor the answer, and the tools do not ask for any personal data – please do not enter any.

The answers are informative and are generated only from content published on this website; the published documents are authoritative. The tools do not give investment advice and do not handle insurance policies or claims.

5. Hosting and technical data

The website is hosted by Cloudflare, Inc. To deliver pages and protect the site against attacks, the hosting provider processes technical data such as your IP address, the time of the request and the browser used. We do not use this data to identify visitors.

6. Documents and links to other websites

Reports and other documents open from our document server media.crosig.hr. Links to crosig.hr, the Adris Group website, the Financial Agency (FINA), the Adris supplier portal, Facebook and LinkedIn take you to websites with their own privacy rules; nothing is loaded from them until you follow a link.

7. Your rights

Under the General Data Protection Regulation you have the right to access your personal data, to have it corrected or erased, to restrict or object to its processing and to data portability. Send your request to info@crosig.hr or to our postal address.

You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).