Topic 03 / 07

Employee wellbeing and lifelong learning

Our success is built on continuous investment in the knowledge, motivation, engagement and wellbeing of our employees. Croatia osiguranje enjoys the status of a preferred employer in the community; keeping that status, strengthening employee engagement and creating the conditions for lifelong learning are our strategic priorities in this area.

03.1

A preferred employer

Croatia osiguranje is the first, and so far the only, insurance company to hold the Employer Partner certificate. The certificate confirms Croatia osiguranje as a preferred employer and a socially responsible company that keeps pace with the modern demands of the labour market and demonstrates its commitment to employees and their long-term development. We invest considerable effort in developing the organisation and our people, with an emphasis on employee wellbeing: competitive working conditions, additional benefits and opportunities for professional advancement in a pleasant and stimulating environment.

In 2022 Croatia osiguranje went a step further in best HR practice by obtaining the MAMFORCE Standard certificate. It confirms the effort and resources invested in improving the working environment and conditions of all employees regardless of gender, age or parental role, and in achieving a better balance between private and working life.

Every year the SuperCOlega awards cycle recognises and rewards the best examples of work in line with the company’s values.

03.2

Strengthening employee engagement

Strengthening the culture of cooperation at Croatia osiguranje is a key part of the company’s effort to achieve the desired organisational culture. To encourage a culture based on teamwork and cooperation, a series of activities that strengthen employee engagement is carried out within the Kultura project and the Bolji zajedno (Better Together) programme. The project also includes an employee satisfaction survey, whose results are the basis for further improvements.

To keep up continuous, high-quality two-way communication with employees, Croatia has developed numerous internal communication channels: an intranet portal, internal screens, apps and an internal social network.

03.3

Lifelong learning

We have built a talent management and career development system and systematically encourage learning and the improvement of knowledge and skills; our employees have a wide range of training and development programmes, including e-learning.

We also cooperate with academic and educational institutions by sharing expertise and through sponsorships and donations, especially supporting studies relevant to the insurance profession. Together with the Faculty of Electrical Engineering and Computing, Croatia osiguranje launched the postgraduate specialist study “Products, digital innovations and technologies in insurance – INSURTECH”, in which participants learn about the latest trends in information, communication and digital technologies and the organisational and business aspects of applying them in the dynamic insurance industry.