Topic 06 / 07
ESG risk management
At Croatia osiguranje we regularly monitor and promptly improve the management of sustainability risk, and in our business we take into account the possible increase in the impact of sustainability risks over time, in the short, medium and long term.
06.1
Climate and environmental risks
Among the most significant sustainability risks are the risks of climate change, and environment-related risks in general, which grow from year to year and present the company, as an insurer, with a great challenge. We are aware of the possibility of further irreversible changes in global climate patterns, with serious consequences for ecosystems, rising sea levels and more extreme weather events (droughts, storms, floods, fires), and we work continuously on identifying and determining new risks and on managing them, adjusting existing products accordingly.
Besides environmental risks, Croatia osiguranje recognises social and governance risks, which include elements such as equality, social cohesion and integration, employee relations, health and safety at work, an appropriate governance structure, responsibility towards the local community and transparency in business.
06.2
Risk as an opportunity
At Croatia we recognise the importance of sustainability risks and expect them to become ever more significant in the future. At the same time, we also see sustainability risks as an opportunity: by developing new products or redesigning existing ones, through appropriate governance and attention to employees, their rights and development opportunities, we will strive to achieve positive impacts for our employees, our clients and the wider community.
Material topics
Other sustainability topics
01
Sustainable products and services
In developing and redesigning insurance products and services we also consider their contribution to sustainability goals, with a particular focus on health products, digital products and services, and products that mitigate the consequences of climate change.
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02
Digital innovation
Digitalisation is today an imperative and a precondition for growth, resilience and sustainability.
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03
Employee wellbeing and lifelong learning
Our success is built on continuous investment in the knowledge, motivation, engagement and wellbeing of our employees.
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04
Responsible customer experience
The mission of Croatia osiguranje is to provide long-term financial security for individuals and the community through excellent, innovative service tailored to clients’ needs.
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05
Responsibility towards the community
Social responsibility is one of our highest values and one of the key elements of the Company’s corporate identity.
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07
Responsibility for environmental protection
With the growing impact of climate change – irreversible, critical and with consequences for every aspect of life – environmental topics have priority status in sustainability management at the global level.
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